悉尼华人修车行被指“黑店”

Christophe
Posts: 1
Joined: 2020 Apr 20 Mon, 8:15 pm

悉尼华人修车行被指“黑店”

Post by Christophe » 2020 May 15 Fri, 4:20 pm

据最近网上消息称,有一家悉尼华人修车行被指“黑店”,搞到店主和车主都很不开心。

其实在这种情况下,如果双方无法解决问题,大家可以理智处理:
  • 作为店主若觉得自己问心无愧,可以大方告诉客户,让他们把情况反应给 Fair Trading
  • 客户若是遇到不公平的对待,或有证明被坑,可以直接向 Fair Trading 举报,您将会收到类似回复如下(视乎各别案子)
“Dear Mr xxxxx

NSW Fair Trading has received your complaint dated 15 May 2020. Please note the Automotive Team are currently experiencing an increase in requests for assistance. While we are working hard to progress all complaints, it could be some time before you receive a phone call or written response from us.

What happens next

Your complaint will be assessed to determine the best way we can assist you. When a complaint is received on a matter we regulate, Fair Trading will contact each party to discuss the issues raised. If the matter is unable to be resolved between the parties, you will be provided further options that may assist you in reaching a resolution. This may include making application to a tribunal, referral to other government agencies or obtaining independent legal advice.

For more information on the Fair Trading complaint handling process, please visit our website at: https://www.fairtrading.nsw.gov.au/cars ... r-disputes

While you wait for our contact we encourage you to consider some of the self-help options available to resolve your matter: https://www.fairtrading.nsw.gov.au/abou ... lk-it-over.

If your situation changes or you no longer require our assistance, please let us know by return email, quoting the above reference number.

Important safety information

It is recommended you check if your vehicle is affected by the Takata Airbag Recall at https://ismyairbagsafe.com.au/ If there is an outstanding recall for your vehicle it is important that you act on this immediately. If you have questions about the recall, please contact your vehicle manufacturer.

We appreciate your understanding.


Yours sincerely

Automotive Team“



Addison
Posts: 1
Joined: 2020 May 12 Tue, 11:02 am

Re: 悉尼华人修车行被指“黑店”

Post by Addison » 2020 May 30 Sat, 7:12 pm

有些修车的更离谱,不是越修问题越多,就是钱照收却什么都没做!

为了避免进入黑店,在修车前不妨先到一些评论网站了解一下,或通过搜索找一家靠普的。搜索时直接輸入店名,店主或所在地,或哪家修车店最靠普,哪家修车店最离谱,哪家修车的是黑店等等,又或者收我100元车子也没修好,或是300元,500元,5000元,7500元,甚至更多。每个搜索至少查看3到5页的搜索结果。



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